Certyze Legal Notice and Website Terms of Use

1. Operator Identification

The website www.certyze.com (the “Website”) is owned and operated by Thinkdata Labs LLP, a limited liability partnership registered under the laws of India.

2. Scope and Acceptance

2.1 These Terms govern all access to and informational use of the Website (www.certyze.com). By accessing or browsing the Website, the User accepts these Terms in full. If the User does not agree, the User must discontinue use of the Website immediately.

2.2 These Terms apply solely to the informational and promotional content available on the Website. Customer use of the Certyze SaaS platform is governed by the signed Master Software-as-a-Service Agreement, Order Form, Data Processing Addendum, and related contractual documents (collectively, the “Customer Agreement”), together with the Platform User Terms and Acceptable Use Policy that each user accepts. In the event of any conflict, the Customer Agreement shall prevail with respect to platform use.

3. Definitions

The following defined terms apply throughout these Terms:

4. Permitted and Prohibited Use

4.1 Permitted Use. Users may access the Website solely to browse informational Content, request product demonstrations, and contact the Operator for legitimate business inquiries.

4.2 Prohibited Use. Users shall not:

5. Intellectual Property

All Content on the Website, including text, software, source code, graphics, logos, images, icons, and documentation, is the property of Thinkdata Labs LLP or its licensors and is protected under applicable intellectual property laws of India and international treaties.

No licence, right, title, or interest in any Content is granted to the User except a limited, revocable, non-exclusive, non-transferable right to view the Website for personal, non-commercial informational purposes. Reproduction, distribution, modification, or creation of derivative works without prior written consent of the Operator is prohibited.

6. Trademarks

6.1 “Certyze” and all related names, logos, and design marks displayed on the Website are trademarks or service marks of Thinkdata Labs LLP. No licence or right to use any such mark is granted by these Terms or by access to the Website.

6.2 All third-party trademarks, trade names, or logos appearing on the Website are the property of their respective owners. Their appearance does not imply any affiliation with, or endorsement by, the Operator.

6.3 Any unauthorised use, reproduction, or display of the Operator’s trademarks is strictly prohibited.

7. Demo Requests and Contact Forms

7.1 The Website may provide demo request forms, contact forms, or similar inquiry mechanisms. Any information submitted through these forms is collected and used solely to respond to the User’s inquiry and to facilitate potential business engagement with the Operator.

7.2 Submission of a form does not create a contractual relationship or obligate the Operator to provide access to the Certyze platform. Platform access is governed exclusively by the applicable Customer Agreement.

7.3 For details on how the Operator collects, processes, and stores personal data submitted through these forms, Users should consult the Privacy Policy available on the Website.

8. No Professional, Legal, or Accreditation Advice

8.1 All Content on the Website is provided for general informational purposes only and does not constitute professional, legal, regulatory, or accreditation advice of any kind.

8.2 The Operator does not guarantee any particular regulatory compliance outcome, accreditation result, or certification status through the use of the Website or the Certyze platform.

8.3 Each Conformity Assessment Body (CAB) remains solely responsible for its own audit processes, certification decisions, and compliance with applicable laws, standards, and accreditation requirements. Users should consult qualified professionals for specific guidance.

9. Third-Party Links

The Website may contain hyperlinks to websites operated by third parties. These links are provided for convenience only and do not imply endorsement, sponsorship, or approval by the Operator of the linked website or its content.

The Operator has no control over, and assumes no responsibility for, the content, accuracy, privacy practices, or availability of any third-party website. Users access third-party websites at their own risk and should review the applicable terms and policies of those websites independently.

10. Disclaimer of Warranties

The Website and all Content are provided on an “as-is” and “as-available” basis. To the maximum extent permitted by applicable law, the Operator disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

The Operator does not warrant that the Website will be uninterrupted, error-free, or free of harmful components. Nothing on the Website constitutes or implies any claim that the Operator holds current ISO 27001 or SOC 2 certification.

11. Limitation of Liability

11.1 To the maximum extent permitted by applicable Indian law, the Operator shall not be liable to any User for indirect, incidental, consequential, special, or punitive damages arising from or related to the use of, or inability to use, the Website, including loss of data, revenue, or business opportunity.

11.2 Any liability of the Operator in connection with the Certyze platform is governed solely by the applicable signed Customer Agreement and not by these Terms.

12. Privacy and Cookies

12.1 The collection, use, storage, and processing of personal data obtained through the Website are governed by the Operator’s Website Privacy Notice, available at certyze.com/legal/privacy.

12.2 The use of cookies and similar tracking technologies on the Website is governed by the Operator’s Cookie Notice, available at certyze.com/legal/cookies.

12.3 By accessing or using the Website, the User acknowledges and agrees to the data practices described in the Privacy Policy and Cookie Policy.

13. Changes to These Terms

13.1 The Operator reserves the right to modify, amend, or replace these Terms at any time and at its sole discretion.

13.2 Changes will take effect upon posting of the revised Terms on the Website with an updated effective date. The Operator is under no obligation to provide individual notice of such changes.

13.3 Continued use of the Website following the posting of revised Terms constitutes the User’s acceptance of such revisions. Users who do not agree with the modified Terms must discontinue use of the Website.

14. Governing Law and Dispute Resolution

14.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles.

14.2 Good-Faith Discussions. Before initiating formal proceedings, the parties shall attempt to resolve any dispute through good-faith discussions for a period of thirty (30) days following written notice of the dispute.

14.3 Arbitration. Unresolved disputes shall be referred to binding arbitration seated in Chandigarh, conducted under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by mutual consent. Proceedings shall be in English.

14.4 Exclusive Jurisdiction. For matters not subject to arbitration, the courts at Chandigarh, India, including the Punjab and Haryana High Court, shall have exclusive jurisdiction.

15. Notices and Contact Information

15.1 All legal notices to the Operator shall be delivered in writing by email to legal@thinkdatalabs.com and by registered post or recognized courier to: Thinkdata Labs LLP, 176, First Floor, Sector-10, Panchkula, Haryana 134112, India. Notices are deemed received upon confirmed email delivery or upon actual receipt at the registered office, whichever occurs first.

15.2 These Terms are effective as of 19 October 2026.